One source of truth
Each work order carries the customer, scope, assignment, progress, and completion record.

FAS platform
FAS coordinates the relationship, scope, scheduling, service standard, and completion record. Contractors receive the information needed to perform and document the work.
Each work order carries the customer, scope, assignment, progress, and completion record.
Every role sees the next action required, without searching through emails or text messages.
The same operating foundation will support fleet access, recurring schedules, and automation later.